Terms and Conditions
By accessing or using this site, you (the “Customer” indicate your
unconditional acceptance of these Terms of use (the “Terms of Use”). We
reserve the right, in our sole discretion, to update or revise these
Terms of Use. Your continued use of the site following the posting of
any changes to the Terms of Use constitutes acceptance of those changes.
When you purchase items on our site you enter into a binding agreement,
which is governed by the Terms of Use.
Minimum Requirements
To place an order with Sportpro South Africa you are confirming that
you are of the legal capacity to enter into a contract with Sportpro
South Africa (of the correct age, have authority to use the credit card
etc.).
Effect
These Terms of Use shall prevail over any separate terms put forward
by you. Any conditions that you submit propose or stipulate in whatever
form and at whatever time, whether in writing, by email or orally, are
expressly waived and excluded. No other terms or changes to the Terms of
Use shall be binding unless agreed in writing signed by Sportpro South
Africa
Sales and Pricing
Final checkout prices shown are inclusive of taxes and delivery and
are normally representative of the total that you will pay for the
ordered Product.
Payment Options:
Orders placed with a delivery address within South Africa, can pay by
Credit Card or via EFT. Please note that online transactions are
handled in RSA Rand and a small variance may occur in the billing cost
due to exchange rates.
International Orders:
Orders placed internationally, with a delivery address outside of
South Africa, will be contacted by Sportpro South Africa and quoted with
shipping fees to the delivery address. These orders will be processed
manually via bank transfer, prior to the parcel being shipped
internationally.
Local / South African Based Orders:
Orders placed with a delivery address within South Africa that are
paid by manually, you agree to pay the shown price for the products
selected. You shall pay for the Product in full at the time of ordering
by supplying us with your credit or debit card details from a credit
card company acceptable to us, which we require in order to process your
Order. Alternatively, you may pay by any method that we have said is
acceptable to us, but in any event we shall not be bound to supply
before we have received cleared funds in full. We reserve the right to
perform a credit check and to reject/not to offer certain forms of
payment and to refer you to our other forms of payment.
Sportpro South Africa reserves the right to change prices at any time
until such a time as they issue an “Acceptance of Order” notice. If the
total price differs to what was shown at checkout you reserve the right
to ask for a full refund instead of paying the difference, the
exception of the small variance in ZAR to other exchange rates as noted
under “Payment Options above”.
Your Order remains valid as an offer until we issue our Acceptance of
Order. We shall not be under any obligation to supply the Product to
you until we have accepted your Order. Unless expressly stating that we
accept your order, an email, letter, fax or other Confirmation of your
Order by us is purely for information purposes and does not constitute
the Acceptance of Order. Delivery of the Order also constitutes the
Acceptance of Order.
Prices on the Site (“www.sportprosa.co.za”) are in South African Rand unless otherwise indicated.
We may ask for further proof that you are fully entitled to use a
card (or other form of payment) that you have used to purchase the
Products before releasing your Product.
It is your responsibility to ensure that all details you have
supplied us are correct and continue to be accurate. Any costs that may
arise out incorrect details will be for the Customer’s account.
If you realize that you have made a mistake with your Order after you
have completed the checkout process, please contact
orders@sportprosa.co.za immediately. However, we cannot guarantee that
we will be able to accept any changes to your Order in accordance with
your instructions.
In cases where there are more than one items in your Order, we
reserve the right not to supply some Items that make up your complete
Order. In such a case we will only refund you for the items that are not
available.
Delivery & Returns
We aim to deliver the Product to you at the place of delivery requested by you during checkout as quickly as possible.
Due to the substantial discounts we offer our delivery times are
slightly longer. Our suggested delivery times can be found on the Orders
& Delivery tab. Delivery times may vary depending on the Event that
is running or the Items ordered.
We shall aim to let you know if we expect that we are unable to meet
our estimated delivery date, but, to the extent permitted by law, we
shall not be liable to you for any losses, liabilities, costs, damages,
charges or expenses arising out of late delivery.
Please note, for orders delivered within South Africa, a fixed rate
of R100 is added to your total for Main City centres and R150 for
outlying areas, additionlly free shipping is applicable for Main city
centres with a checkout total of R 850 or more and for outlying areas
the minimum checkout ammount is R 1000 or more.
On delivery of the Product, you may be required to sign for delivery.
You agree to inspect the Product for any obvious faults, defects or
damage before you sign for delivery. You must keep the receipt of the
delivered product if you want to discuss the item further with us.
Please note that it might not be possible for us to deliver to some
locations. If this is the case, we will inform you using the contact
details that you provide to us when you make your Order and arrange for
cancellation of the Order or delivery to an alternative delivery
address.
All risk and ownership of the Product shall pass onto you on delivery
of the product. If you are not available to take delivery at the
address you supplied (or delivery has not been able to take place by
your fault) all risk and ownership will be passed to you from the time
delivery was originally intended. From this point on Sportpro South
Africa is no longer liable for any loss or damage to the product.
Any damage incurred when opening the product is your fault and
Sportpro South Africa will not be liable. Please take care when using
sharp objects.
If you are not available to take delivery or collection, we may leave
a card giving you instructions on either re-delivery or collection from
the carrier. Costs for redelivery may be passed onto you.
At any stage during the delivery process, until you take delivery of
the goods, Sportpro South Africa may choose to cancel the order.
We do not warrant that products will suit your individual needs. We sell products without consideration for their end use.
If you feel you wish to return a product please reach out to Sportpro
South Africa customer service team. Returns may be accepted for two
reasons: customer decision or faulty product.
Returns (where accepted) need to be dispatched back to us within 7
normal days of originally taking delivery. This includes any weekends
and/or public holidays. In order for you return to be valid we need to
have received a tracking number or the original product within this 7
day window.
Sportpro South Africa reserves the right to change the returns policy
at any stage without warning. It is the customer’s responsibility to
ensure that they are aware of the returns policy at checkout.
Different Items or Events may have different returns policies.
The cost of returning the Item is for the customer’s account.
We do not accept returns if the item is no longer in its original condition.
Sportpro South Africa reserves the right not to accept returns for
any reasonable reason. If the return has not been delivered to us within
7 normal working days after first receiving the tracking number
Sportpro South Africa may assume the product will not be delivered and
close off the application to return.
Cancellation
We reserve the right, for purpose of suspected fraud, to refuse to
accept or process payment on any order, and/or to cancel any sale
concluded between you and WorldOfRugby.com’s, in whole or in part, if
the Product is not available for any reason. We will notify you if this
is the case and return any payment that you have made, and accept no
liability which may arise as a result of such refusal to process any
order/sale.
We will usually aim to refund any money received from you using the same method originally used by you to pay for the Product.
If fraud is suspected we may choose not to refund the payment but
rather contact the Police and relevant banking authority immediately.
Force Majeure
Sportpro South Africa shall not be liable for any delay in performing
any of its obligations under these Terms of Use if such delay is caused
by circumstances beyond the reasonable control of Sportpro South Africa
, and Sportpro South Africa shall be entitled to a reasonable extension
of time for the performance of such obligations.
Product Dead on Arrival
Our products will be delivered in a new and original condition. If
you feel the product that has been delivered is not in its original
condition please reach out to our customer service team immediately who
will try to rectify the issue.
Please inspect the product before signing for delivery. If you sign
for a product on delivery you are agreeing that you are happy with the
obvious condition of the product that you have received.
Security
Any person that delivers or attempts to deliver any damaging code to
this Site or attempts to gain unauthorised access to any page on this
Site shall be prosecuted and civil damages shall be claimed in the event
that Sportpro South Africa suffers any damage or loss.
You agree and warrant that your log-in name and password shall be
used for your personal use only and not be disclosed to any third party.
You allow Sportpro South Africa to take all reasonable steps to
ensure the integrity and security of the Site and back-office
applications.
Disputes
Between you and Sportpro South Africa
Save for urgent or interim relief which may be granted by a competent
court, in the event of any dispute of any nature whatsoever arising
between you and Sportpro South Africa on any matter provided for in, or
arising out of these Terms of Use, and not resolved through the Sportpro
South Africa Customer Service Team, then such a dispute shall be
submitted to confidential arbitration in terms of the expedited rules of
the Arbitration Foundation of South Africa. The expedited arbitration
rules may be downloaded from
http://www.arbitration.co.za/downloads/expedited_rules.pdf
Address for Notices
Sportpro South Africa chooses as its address for all purposes under
these Terms of Use, whether in respect of court process, notice, or
other documents or communication of whatsoever nature, the following
email address: info@sportprosa.co.za. If you require a PO Box address
please enquire with Sportpro South Africa
Copyright Notice
The Sportpro South Africa Website is © All Rights Reserved – Sportpro
South Africa and no portion of the Website may be copied, reproduced,
transmitted, derived, or otherwise used for any purpose without the
prior written permission of Sportpro South Africa
Privacy
Sportpro South Africa is a store and online retailer of consumer goods.
Sportpro South Africa values our relationship with you and the other
users of this website. We recognize that you may be concerned about our
collection, use, and disclosure of your personally identifiable
information that we may collect when you use the Web Site. Accordingly,
we have implemented this Privacy Policy to inform you of the information
that we collect from you, how we collect this information, and what we
do with it after we collect it. If you have any questions or comments
regarding this Privacy Policy, please contact us via our contact us
page.
Sportpro South Africa Commitment to Online Security
Your personal information is treated with the greatest of care.
Sensitive payment information such as credit card details are NEVER stored with us nor do we have access to them.
How Your Information May Be Shared
We never sell or rent your personal information. Sportpro South
Africa may release personal information under the following
circumstances:
Where release is required by law (for example, a subpoena) or regulation or is requested by a government agency;
Where our records indicate a company or an individual may be engaged
in fraudulent activity or other deceptive practices that a governmental
agency should be made aware of;
To appropriate persons, where your communication suggests possible harm to others